About Us

“We, “us” or “our” means Trinity Church, DBA Trinity Concert Series (on this site), with its principal place of business located at 227 Sherman Street, Watertown, NY 13601-3611.

This website is maintained by Trinity Concert Series for the primary purpose of providing information about the concert series’ performance schedule and to allow visitors to purchase subscriptions, single tickets, and become patrons via secure transactions through the Internet.

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at director@trinityconcerts.org.

Collecting and Using Your Personal Data

1. Information You Provide
While using this site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Email address
  • First and last name
  • Address
  • Phone number
  • Usage date

Visitors to our site may choose to join our e-mail list in order to receive news, concert and season announcements, discount ticket offers, and other information from us via e-mail. Every e-mail sent by us allows the recipient be removed from our list. Visitors to our site many also choose to receive text messages from us.

An e-mail address is also requested as part of the online order form for ticket purchases. From time to time, these will be added to our e-mail database. To unsubscribe from our e-mail list please follow the instructions at the bottom of any e-mail you receive from us. We do not share e-mail addresses with any outside organization.

2. How We Use the Information You Provide

We use the personal information we collect for the following reasons:

  • To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
  • To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
  • To provide you with information about the Services that you request from us or which we feel may interest you.
  • To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
  • To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
  • To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

3. Usage Data
The web servers hosting our site collects some information about visitors to our site automatically. This information is used to help us better understand our visitors by compiling server statistics regarding how visitors are using our site.

The type of information gathered in this manner may include:

  • The pages of the site that you visit, and the length of time spent on those pages
  • Your device’s Internet Protocol address (e.g. IP address)
  • The type of browser(s) being used to access the site and the browser’s version (i.e. Internet Explorer, Google Chrome, etc.)

When you access the service by or through a mobile device, we collect certain information that may include:

  • The type of mobile device you use
  • Your mobile device unique ID
  • The Internet Protocol address (e.g. IP address) of your mobile device
  • Your mobile operating system
  • The type of mobile brower(s) being used (i.e. Internet Explorer, Google Chrome, etc.)

4. Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track the activity on our site and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our site.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your browser.

We use both session and persistent cookies for the following purposes:

  • To provide you with services available through the site and to enable you to use some of its features.
  • To help authenticate users and prevent fraudulent use of user accounts.
  • To remember the choices you make when you use the site such as remembering your login details.
  • To provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the site.

5. Use of Your Personal Information
Trinity Concert Series may use your personal information for the following purposes:

  • To provide and maintain our site, including monitoring the usage of our site.
  • To manage your account as a user of the site. The personal data you provide can give you access to different functionalities of the site that are available to you as a registered user.
  • To contact you by email, telephone, or other form of communication when questions about an order arise.
  • To provide you with news, special offers and general information about the series, unless you have opted not to receive such information.
  • To attend and manage your requests to us.

6. Retention of Your Personal Data
Trinity Concert Series will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Trinity Concert Series will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this date is used to strengthen the security or to improve the functionality of the site, or we are legally obligated to retain this data for longer time periods.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: director@trinityconcerts.org.

7. Disclosure of Your Personal Data
Under certain circumstances, Trinity Concert Series may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Trinity Concert Series may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Trinity Concert Series.
  • Prevent or investigate possible wrongdoing in connection with the site.
  • Protect the personal safety of users of the site or the public.
  • Protect against legal liability.

8. Security of Your Personal Data
The security of your personal data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Minor’s Privacy

We are committed to protecting the safety and privacy of young people using the Internet. We do not knowingly collect personal data from children under age 16. We believe that children should get their parents’ or guardians’ consent before giving out any personal data. If you become aware that we have collected personal data from a child without parental consent, please notify us promptly at director@trinityconcerts.org. If we become aware that a child under age 16 has provided us with personal data without parental consent, we will take steps to remove such personal data.

Links to Other Websites

Our site may contain links to other websites that are not operated by Trinity Concert Series. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy practices, or other practices of any third party sites or services.

Changes to this Privacy Policy

We reserve the right to change our privacy policy as needs require. If we decide to change our privacy policy, we will post those changes here prior to the time they take effect. If we make material changes to the way we use personal data, we will notify affected users through the Services.

Contact Us

If you have any questions about this privacy policy, you can contact us:

Updated January 4, 2020